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Higher public and patient expectations have both encouraged the development and use of innovative educational methods in healthcare education.


A significant proportion of problems in health care are caused by issues surrounding the 'non-technical' skills of communication, teamwork, leadership and decision-making. These are the cognitive and social skills that complement technical skills to achieve safe and efficient practice.


By providing realisitic scenarios

  • Case Development

  • SP Training and Casting

  • Communication Skills Development

  • ​Doctor/Patient Team Coordination Exercises

  • ​Empathy Fatigue Workshops

  • ​Malpractice Avoidance

  • ​End of Life Conversation Strategies

  • ​Patient Advocacy

  • ​AV Control Room

  • Exam Proctoring

  • Learner tailored feedback


From Anesthesiology departments to  Coordinated Care, Family Medicine, Genetics Counseling, Geriatrics, Hospice, Medical Social Work, Nursing, Oncology and Psychology, certain difficult conversations simply cannot be fumbled without risking dire emotional, medical and/or financial consequences.


Standardized Patients (or SPs), are working, professional actors with specialized training to provide believable, nuanced improvised performances and gentle, yet constructive feedback to learners of all levels looking to explore typical conversation missteps without risk of such consequences.


This experiential form of learning provides a much deeper and direct understanding of why some strategies fail and others succeed.


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